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Service Support

What service and support we can do? check this:

 

Customized order Processing Flow:

 

 

Send your sample or drawing/schematic requests → Feedback with quotation(1~3 days) → Confirm quotation and make payment → Make mold if need(7 days) →Mold test → Making samples(1~3 days)→Samples test(Approval) →place order for Mass production(2~3 weeks)→Quality checking→Packing →Delivery →After Service →Repeat Order.

 

Sample Availability & Policy:

 

We specialize in customized designs

Customer fabrications can be manufactured to meet your special needs

 

Sample policy:

 

Samples are available free of charge(Value below $5.00)

Sample lead time five working days

 

Sample Shipping Costs:

 

Normally $30.00USD(weight below 1.0kg)

Final costs are based on which express chose

 

Sample Payment:

 

T/T or Paypal

 

Mass production Lead time:

Switch/automotive connector: 7~15 days;

Wire and cable product: 20~30 days;

Plastic parts: 3~10 days (except mold development time).

 

Export Processing Support:

 

We deliver quality products on time every time, within 30 days of receiving confirmed orders

 

After Sales Service:

 

Continuous and satisfactory service for repair or replacement

Strong support for failure analysis

 

Warranty Time:

 

1~3 years

 

Warehouse In Stock:

 

UL standard Electric wire and cable:
UL2464 UL1007 UL1015 UL1180 UL1330
UL1331 UL1569 UL1332 UL1061 UL1430
UL3266 UL3312 UL2468    
American standard auto-wire:
TXL GXL SXL    
Japanese Standard Auto wire:
AVS AVSS      
Others:
H03VV H05VV H07VV FLRY FLYW
SPT-1 SPT-2 SJOW SJOOW RG174

Notes: wire or cable are not listed here not means we cannot do it, just send the drawing to us for customize.

 

What cable jacket materials we can process?

  • Polyvinylchloride (PVC)
  • Polyurethane (PU)
  • Thermoplastic elastomer (TPE)
  • Thermoplastic polyester elastomer (TPEE)
  • Thermoplastic vulcanizate (TPV)
  • Polytetrafluoroethylene (Teflon®)
  • Silicone

 

The hardness or softness of each material can be varied.