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Service Support

What service and support we can do? check this:


Customized order Processing Flow:

  • Send your sample or drawing/schematic requests → Feedback with quotation(1~3 days) → Confirm quotation and make deposit payment → Make overmold if needed (7 days) →Mold test → Making samples(1~3 days)→Samples test(Approval) →place order for Mass production(2~3 weeks)→Quality checking→Packing →Delivery →After Service →Repeat Order.


Inquiry Lead Time & Policy:

  • Any inquiry will be replied to within 24 hours, and the price quote is 1~5 days (it depends on how complex the wire harness they are, regularly 3 days).
  • Any request inquiries are free of charge, no matter how complex the wire harness it is.


Sample Availability & Policy:

  • We specialize in customized designs and made
  • Samples are available free of charge(Value below $5.00 per unit, final costs depend on real needs)
  • Sample lead time 3~10 working days


Sample Shipping Costs:

  • Normally $30.00USD (weight below 1.0kg), door-to-door delivery
  • Final costs are based on which express chose.


Financial Support:

  • T/T, Credit Card, and PayPal are available


HelpBuy Support:

If you require procurement assistance from other factories and consolidation of all goods into a single batch shipment, we can offer our buying service to help facilitate the process and ensure proper packing for shipping to your location.


Warehouse Support:

You order from us but do not require all goods to be shipped at once, we are able to assist in separating multiple batches according to your preference and ship them to you in any desired quantity.


Mass Production Lead Time:

  • Switch/automotive connector: 7~15 days;
  • Wire and cable product: 10~30 days (final delivery time depends on custom schedule);
  • Plastic parts: 3~10 days (except mold development time).


Export Processing Support:

  • We deliver quality products on time every time, within 30 days of receiving confirmed orders.
  • We support customers picking up goods from our factory directly.
  • We support Door-to-Door Delivery Services, small packages by Express like DHL, FedEx, UPS, etc. large volume shipping by air, sea, and train.
  • We support customs and tax clearance, and small value no customs duties.


Trade Way:

  • EXW, FOB, FCA, CIF, CRF, DDP, etc.


After Sales Service:

  • Continuous and satisfactory service for repair or replacement
  • Strong support for failure analysis


Warranty Time:

  • 1~3 years


Warehouse In Stock:


UL standard Electric wire and cable:
UL2464 UL1007 UL1015 UL1571 UL1330
UL1331 UL1569 UL1332 UL1061 UL1430
UL3266 UL3312 UL2468 UL1180 UL2725
UL3135 UL1723      
American Standard Automotive Wire:
Japanese Standard Automotive Wire:
AVS AVSS      



  1. wire or cable are not listed here not mean we cannot do it, just send the drawing to us for customize.
  2. Each type of wire has a different size range, contact us to check details.
  3. Some power cable has limited certificates, contact us to check if it has been certified.


What cable jacket materials we can process?

  • Polyvinylchloride (PVC)
  • Polyurethane (PU)
  • Thermoplastic elastomer (TPE)
  • Thermoplastic polyester elastomer (TPEE)
  • Thermoplastic vulcanizate (TPV)
  • Polytetrafluoroethylene (Teflon®)
  • Silicone

The hardness or softness of each material can be varied.


Send us an inquiry to get a free quote.