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FAQ

1) Why should I choose your company?

We have a large number of equivalents, such as TE, MOLEX, JST, etc., for connectors and terminal equivalents, that could help you shorten the delivery lead time. If you want original brand connectors, don't worry, we will use replacements because the original ones have a logo on their item, and replacements have no logos.

Most importantly, equivalents are much cheaper than originals, helping you save many costs, you don't need to worry about the quality, we have more than 10 years of experience in processing wire harnesses, and many famous brands cooperate with us like BYD, PSA, etc.

 

2) Is there a standard-size cable, plug, connector, or power cord?

No. Actually, as you like, there are many options to consider, including material, size, configuration, application, and more. If you have a specific application, consider contacting our technical sales for assistance.

 

3) What is your minimum order?

Minimum orders are generally 500pcs per item(s). The quantity depends on the item(s). If we have all the materials for these items, then any quantity is ok for us; if we don't have them, it depends on what quantity our suppliers set for us. connectors are generally 1000pcs, and wire/cables are 1000 meters.

 

4) If I don't have any drawings, can you still quote my product?

Yes, just provide as many details as possible about your product, including wire length, gauge, electric circuits, connector part number, dimensions, etc., and the quoting department can get started on your quote. You can also send us a sample; we will quote and make the sample for you based on it.

 

5) What's your warranty policy?

 We guarantee our customers 1 ~ 3 years of replacement for any rejects due to quality issues (this does not include human-made defects).

 

6) What is your standard lead time?

2~4 weeks.

 

7) What is your F.O.B.?

Shenzhen, Guangzhou, Hong Kong

 

8) What methods of payment do you accept?

We now accept only TT for payment; PayPal is used only for sample orders.

 

9) What connector brand are you working with?

We cooperate with TE, AMP, Deutsch, JST, Molex, Delphi, KET, Sumitomo, etc. If you want a cheaper price, we can also provide its equivalents / replacements to you, the same quality, a short lead time.

 

10) What connectors can you process?

Electronic plastic connector pitch over 1.0mm, automotive connector, OBD with over mold, data transfer connector like USB, D-sub, RJ series, GX12/16/19/20/25/30, BNC, XT30/60/90, RCA, SAE bullet connector, Barrel Jack, battery terminal, clip/clamp, terminal block, banana plug, sensors, etc.

 

11) What cable/wire standard are you using?

Normally, we use UL standard wire and cable, like UL1007, UL1015, UL1569, UL2468, UL2464, UL3266, etc. are regular wire and cable in our stock. wire gauge from 2AWG to 28AWG is available.

Other auto wires, such as GXL, SXL, TXL, AVS, AVSS, FLRY, FLYW, H03VV, H05VV, H07VV, SP-1, SP-2, etc., are available.

 

12) Does your company have the capability to handle big orders?

Our annual production capacity is 8,700,000 pcs of wire harnesses, and turnover exceeds $8 million. A large order quantity is welcome. 

 

13) Are these products quality assured?

All of our products are RoHS-compliant, and the wire harness is UL-certified. We have strict QC, have passed the IATF 16949 Quality control system, and all products are 100% tested before delivery, meaning every single wire harness is tested before shipping.

 

14) I'm worried about how to ship it to me. How can you help me?

Don't worry, when the order is finished, we will check with the courier the shipping costs and give you a reference. Normally, DHL/FedEx/UPS/TNT/EMS can provide door-to-door service. For air and sea shipments, you don't need to worry about that; we will provide all necessary documents for customs clearance.

 

15) How to process an order?

Send us your sample or drawing request → Feedback with quotation(1~3 days) → Confirm quotation → Make mold if needed (7 days) →Mold test → Making samples(1~3 days)→Samples test(Approval) → Place order for Mass production(2~3 weeks)→Quality checking→Packing →Delivery →After Service →Repeat Order.